Terms and Conditions

1. Introduction

Welcome to Ami Jewels. These Terms and Conditions govern your use of our website located at amijewels.in and any related services provided by us. By accessing our website, you agree to abide by these Terms and Conditions and to comply with all applicable laws and regulations.

2. Product Authenticity and Descriptions

We specialize in exquisite handcrafted diamond and platinum jewelry. All our diamond jewelry is IGI certified, ensuring the highest standards of quality and authenticity.

While we strive to display our products as accurately as possible, please note that because our jewelry is handcrafted, minor variations in stone color, metal weight, and craftsmanship may occur. These variations are a testament to the unique nature of each piece.

3. Custom Design Orders

Ami Jewels offers bespoke custom design services. When embarking on a custom jewelry project:

• The design remains the intellectual property of Ami Jewels unless otherwise agreed upon in writing.
• Final designs must be approved by the customer before production begins.
• Once production has commenced on a custom design, the order cannot be canceled or modified.

4. Pricing and Payments

Prices on our website are displayed in multiple currencies and will default to your local currency based on your location or selection. Payments must be made in full before an order is processed for shipping.

Applicable taxes (such as GST) are included in the price only for customers within India. International customers are responsible for any local import duties, taxes, or custom clearance fees that may be levied by their respective countries.

We reserve the right to update prices at any time without prior notice. As our jewelry is handcrafted using precious metals (Gold, Platinum, Silver) and gemstones, prices are subject to change based on market fluctuations in metal and stone rates.

5. Shipping and Delivery

We offer secure and insured shipping across the world. Delivery times are estimated and may vary based on your location and the complexity of the order (especially for custom pieces).

6. Returns, Refunds, and Exchanges

At Ami Jewels, customer satisfaction is paramount. However, due to the personalized nature of our jewelry:

• Custom Design Orders: These orders are strictly non-refundable and non-exchangeable once production has started.
• Standard Collection: Items from our standard collection may be returned within 7 days of delivery, provided they are in their original, unworn condition with all original packaging and certificates intact.
• Refunds will be processed after a thorough quality check by our expert gemologists.

7. Intellectual Property

All content on this website, including but not limited to jewelry designs, images, logos, text, and graphics, is the exclusive property of Ami Jewels. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.

8. Limitation of Liability

Ami Jewels shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or the purchase of our products. Our maximum liability shall not exceed the amount paid by you for the specific product in question.

9. Contacting Us

For any questions or concerns regarding these Terms and Conditions, please reach out to us: