Shipping Policy

1. Shipping Overview

At Ami Jewels, we provide secure and insured shipping for all our exquisite jewelry collections. We partner with leading logistics providers to ensure your precious purchases reach you safely and on time, whether you are in India or anywhere across the globe.

2. Domestic Shipping (India)

We offer complimentary insured shipping for all orders within India. All shipments are high-value insured to protect your investment during transit.

  • Delivery Partners: Specialized jewelry logistics providers and secure couriers.
  • Estimated Time: 5-7 business days for ready-to-ship items; 10-15 business days for custom designs.

3. International Shipping

We ship to 150+ countries worldwide including USA, UK, Australia, UAE, Canada, Germany, France, Singapore, and many more. International shipping rates and delivery timelines vary based on the destination and order value.

  • Delivery Partners: DTDC and Aramex International Priority for fast, secure, and trackable delivery.
  • Estimated Time: 15-20 business days depending on customs clearance in your country.
  • Customs and Duties: International orders may be subject to import duties and taxes depending on your country's regulations. We clearly mark all packages with accurate values for customs clearance.

4. Shipping Charges

Domestic shipping within India is free of charge. For international orders, shipping costs will be calculated at checkout based on the weight of the package and the delivery location.

5. Processing Time

Each piece of jewelry at Ami Jewels is handcrafted. Ready-to-ship items are dispatched within 48 to 72 hours of payment verification. Custom-designed orders require 1-2 weeks for production before they are ready for shipment.

6. Shipping Insurance

Every shipment from Ami Jewels is 100% insured until it reaches your doorstep. We take full responsibility for the safety of your jewelry during transit. A signature may be required upon delivery to ensure your package is received securely.

7. Tracking Your Order

Once your order is dispatched, you will receive an email and an WhatsApp message containing your tracking number and a link to the courier's website to monitor your shipment's progress in real-time.

8. Address Changes

For security reasons, we cannot change the delivery address once the order has been shipped. Please ensure all shipping information is accurate at the time of purchase. If you need to make a change before dispatch, please contact us immediately.

9. Frequently Asked Questions

Do you ship to my country?

Yes! We ship to 150+ countries worldwide including USA, UK, Australia, UAE, Canada, Germany, France, Singapore, and many more. If you're unsure, please contact us.

Is the shipment insured?

Yes, 100%. All international shipments are fully insured against loss, damage, or theft from our facility to your doorstep.

Do I need to pay customs duties?

Customs duties and taxes may apply depending on your country's regulations. We clearly mark all packages with accurate values for smooth customs clearance.

What courier do you use for international shipping?

We use DTDC and Aramex International Priority for fast, secure, and trackable delivery to ensure your jewelry arrives safely and on time.

10. Contacting Us

If you have any questions regarding your shipment or our shipping practices, please reach out to our logistics coordination team: